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10 Jan 2020

Full-Time Customer Service Representative

Area Temps, Inc. – Posted by marketing@areatemps.com Solon, Ohio, United States of America

Job Description

This manufacturing company is seeking a Customer Service Representative who will be responsible for the development of quotations based on product knowledge.  Work hours are Monday through Friday from 8 a.m. to 5 p.m. 

Responsibilities:

  • Develop quotes that are received by fax, email, or phone and maintain a good rapport with customers
  • Provide technical assistance, parts identification, product application, and troubleshooting assistance to customers
  • Enter Sales or Network Orders, follow-up on customer inquiries, and work closely with shipping regarding shipment deliveries
  • Use computer to check stock status with suppliers and locate requested items
  • Assist Product Manager with updating technical and pricing documentation
  • Maintain department software and hardware needs
  • Coordinate with Accounting Department for credit status 

Qualifications:

  • Must have a Bachelor Degree or equivalent work experience
  • Must have 2 to 5 years of experience in the material handling industry or equivalent
  • Must have knowledge of manufacturing applications
  • Must have a solid customer service background
  • Must have a working knowledge of MS Word, Excel and Outlook
  • Must possess excellent communication skills 

Only candidates that can pass a background check and drug screen will be considered.  Any candidate that has knowledge of SAP is a plus.

$16/hr temp; $35 to $40/yr perm

How to Apply

For immediate consideration, please call 440-887-4008 or submit your resume to parma@areatemps.com.

Job Categories: Customer Service. Job Types: Full-Time.

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