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10 Jul 2019

Full-Time Medical Insurance Customer Service Rep – 4 needed

Area Temps, Inc. – Posted by Westlake, Cuyahoga County, Ohio, United States

Job Description

This medical collection company is seeking Medical Insurance Customer Service Representatives for full-time positions. Work hours are Monday through Friday from 10:30 a.m. to 7 p.m. 


  • Use coded date to produce and submit claims to insurance companies
  • Work directly with the insurance company, healthcare provider, and patient to get a claim processed and paid
  • Review and appeal unpaid and/or denied claims
  • Verify patient insurance coverage and answer patient billing questions
  • Handle collections on unpaid accounts and setting patients up on payment plans
  • Manage the facilities accounts receivable reports 


  • Must have prior experience in a call center or a physician/medical insurance Office
  • Must have strong experience in medical collections
  • Must have excellent customer service, communication, and multi-tasking skills
  • Must be computer literate with accurate data entry skills
  • Must have the ability to collect money
  • Must have an articulate and professional phone presence
  • Must have a solid work history

Only candidates that can pass a background check and drug screen will be considered. This company offers performance bonuses/commissions on a permanent basis.  Any candidate that is bilingual is a plus.


How to Apply

For immediate consideration, please call 216-227-3135 or submit your resume to

Job Categories: Healthcare/Medical. Job Types: Full-Time.

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