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9 Sep 2019

Full-Time Manufacturing Customer Service Assistant

Area Temps, Inc. – Posted by Brook Park, Cuyahoga County, Ohio, United States

Job Description

A manufacturing company is seeking a Manufacturing Customer Service Assistant who will support customer service, sales, and shipping.  Work hours are Monday through Friday from 8 a.m. to 5 p.m. 


  • Answer customer and account manager inquiries concerning order placement, product availability, shipment status, expediting, and pricing
  • Enter and maintain sales orders, invoices, and credit/rebill information into computer system
  • Coordinate with Production, Shipping, and other areas of operation regarding customer expectations, delivery, and service matters
  • Contact key individuals inside and outside the company to obtain or relay important information on customer service issues
  • Coordinate efforts between outside sales force, manufacturing, logistics, and purchasing
  • Handle all departmental expedite freight requirements 


  • Minimum Associate Degree in business or course of study directly relevant to job requirements is required
  • Must have 3 to 5 years of inside sales support and logistics experience
  • Background in manufacturing, production scheduling, inventory, and purchasing is a plus
  • Must have strong computer skills. JDE System experience is a plus
  • Must be able to establish and maintain effective working relationships with internal and external customer who are located world-wide
  • Must have effective written and verbal communication skills
  • Must be able to pay attention to detail, work under stress and deadlines, multi-task and manage multiple priorities
  • Must be able to solve problems and respond to conflict 

This company offers competitive salary and benefits upon permanent hire.


How to Apply

For immediate consideration, please call 216-227-3135 or submit your resume to

Job Categories: Customer Service. Job Types: Full-Time.

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